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Fiji FAQ’s

Why Choose Fiji for Your Next Holiday?

Fiji is a destination that will draw you back time and time again—it’s close, cultural and filled with comfort and kindness! The South Pacific nation has accolades for the friendliness of the Fijian locals and, with stunning waters, vibrant reefs and a never-ending summer, Fiji is a world-class destination that caters to everyone. Whether you’re a couple seeking a romantic escape or a family looking for a kid-friendly holiday, you’ll be greeted with a welcoming Bula! and a beaming smile from the moment you arrive at this tropical oasis.

Travel and Flight Restrictions

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Frequently Asked Questions

How do I get there?

Getting to Fiji is easy. Direct flights run between Nadi International Airport and most Australian capital cities and the journey, generally, takes less than 5 hours (approximately 3.5 hours from Brisbane, 3 hours 50 minutes from Sydney and just over 4.5 hours from Melbourne). Return airfares come as standard in our My Fiji holiday packages. Once you’re in Fiji, travel by taxi, bus or private transfer. Boats and domestic airlines can transfer you between islands as well! For more information on getting around Fiji contact our Fiji Holiday Experts.

How do I get around Fiji?

Fiji has an extensive and reliable transportation network of airlines, rental cars, taxis, ferries, and both long-distance and local buses. There are companies that offer Seat in Coach or private hotel/airport transfers while some hotels also offer their own airport transfers (free or for a small fee).If you book a package, hotel transfers can be included. Please click here to view our transport options for Fiji.

What is Fast Track?

The My Fiji Fast Track Experience is an exclusive inclusion that allows you to skip the lengthy queues at airport arrival and departure, giving you more time to explore the wonders of Fiji. On arrival at Nadi Airport, you’ll be greeted by dedicated My Fiji staff, who will direct you to your exclusive fast track lane. Combined, this will save you up to one hour and 30 minutes in airport wait times!

What is the Malamala Beach Club?

Located just 25 minutes from Port Denarau, Malamala Beach Club is the world’s first beach club located on its very own island and is one of our most popular inclusions. When travelling with us, you’ll gain access to the exclusive My Fiji deck, where you can lounge on a luxurious private cabana, sip hand-crafted cocktails by the resort-style infinity edge pool, enjoy an exquisite meal from the a-la-carte menu and have every need met by dedicated butlers.

What is the My Fiji Island Experience?

The My Fiji Island Experience takes guests on an adventure to the idyllic Tivua Island onboard one of our magnificent tall ships, Ra Marama, or the sailing catamaran, Fiji One. Here, you’ll enjoy an unforgettable day in paradise, with a range of activities to choose from, including lazing on the white sand beach, swimming in the vibrant blue waters or snorkelling in the colourful coral reefs.

Can I hire a car in Fiji?

Yes, you can hire a car in Fiji. To hire a rental, a valid driver’s license is required.  Cars are right hand drive, and they drive on the left side of the road. Speed limits are mostly 60km/h and when passing residential areas such as villages, speed bumps reduce the rates to 40-50km/h and on the highway, motorists can travel at 80km/h.The road is paved highways that encircle the two big islands connecting villages, towns and cities so it is easy to drive around.

What can I do there?

You can do as little or as much as you like in Fiji! The tropical destination is the perfect setting for water sports and Fiji offers some of the best snorkelling and scuba diving experiences in the world! The beautiful beaches are ideal for relaxing or a refreshing swim, but it’s not all about the sea. Play a round of golf on championship courses, unwind in day spas and partake in a range of tours to discover the islands and experience traditional Fijian culture. The opportunities are endless! Check out our Fiji experiences and things to do for more information.

What clothes should I bring?

Pack lightly! Dress in Fiji is casual, and because of the warmer climate, you will be comfortable in bathers, singlet/t-shirt and shorts during the day. It can get a bit cool if you are heading to the mountains and the ocean can give off a bit of a chill in the evening during winter, so best to bring appropriate clothing. Conservative dress is appropriate if you plan on visiting a Fijian village, as scantily clad clothing is frowned upon.

What else do I need to pack?

Passport, High SPF sunscreen, insect repellent, camera, bathers, booking paperwork, mask & snorkel (most resorts will have them), laptop and charger, reef shoes, band-aides, medicines, casual clothing, thongs & sandals, Sarong, smart casual evening wear, beach tote, walking shoes, small gift for kids in the village, books or kindle, rain jacket, sunglasses & hat, toiletries, chargers.

When is the best time to visit and what is the average temperature?

There are two seasons – summer and ‘winter’ or warm and warmer! Summer – which incorporates the we/low season – stretches from around November to April, and temperatures are a comfortable 22° – 33°C. Winter runs from May to October, and temperatures range from 19°- 29°C.

Pay attention to high and low season – avoid school holidays if you want to beat the crowd – and look for great deals at the height of the wet season. February and March, the wettest and hottest months, are considered the low season, which doesn’t mean you will encounter a cyclone, but there will likely be daily showers.

March to early December is the best time in Fiji when it comes to weather. The days are sunny and there’s very little rain, perfect for beach and water lovers! In saying this, Fiji’s peak tourist season falls during this time too, particularly during June & July. The best time to go is between late October and early November for optimal tropical conditions without the holiday crowds. Click here to read more about the weather in Fiji.

Do I need a passport and Visa?

You’ll need the following documents to clear Fiji immigration:

– A valid passport for at least six (6) months beyond the intended period of stay
– A return ticket home or for onward travel to another country for which you are authorized to enter
– A confirmed address in Fiji (may include hotel / resort details)
– Completed immigration arrival card

Visa Exempt Countries
Entry visas are granted on arrival for a stay of 4 months or less to nationals of visa-exempt countries. These include Australia, New Zealand, the United States & Canada, China, Singapore, Japan, India, the United Kingdom and most EU member states and Pacific Island nations.

Do I need travel insurance?

Yes. Anyone travelling overseas regardless of their age should make sure they are covered by International Travel Insurance. Medical emergencies and unfortunate incidents don’t discriminate, so it is vital you cover yourself for large unexpected bills. Insurance also covers you and your family in case of acts of nature, lost or stolen luggage and unexpected changes to your travel plans.  It is wise to research your insurance thoroughly to make sure you have the appropriate level of cover that you want.

What is the geography of Fiji? Is it far away?

Fiji’s cluster of islands are in the middle of the South Pacific, just East of Australia and North of New Zealand.

Scattered across 1,290,000 square kilometres of ocean, it’s a tropical paradise of palm-fringed white sand beaches and lush rainforests ringed by thriving coral reefs and fish-filled lagoons.

Roughly one third of the 333 islands are inhabited.  Most people live in the urban areas of the two larger islands – Viti Levu & Vanua Levu.

What time zone is Fiji in?

Fiji is exactly 12 hours ahead of Greenwich Mean Time (GMT).  Daylight savings kicks in around November to January, when Fiji moves one more hour ahead (Time difference will remain the same with the Australian states who also have daylight savings)

What are the people like and what language is spoken?

Fiji’s population of more than 880,000 consists of Indigenous Fijians (54%), Indo-Fijians (37%), Chinese, Part-Europeans and other South Pacific Islanders who call Fiji home. Despite their varied cultural backgrounds, locals are collectively referred to as Fijians.

English is Fiji’s official language, but you’ll often find that most people are bilingual – speaking Fijian (iTaukei) or Hindi (Hindustani) as well.

What is the main religion in Fiji?

Fiji’s religious beliefs reflect its multiculturalism.  Christianity, Hinduism and Islam are all practiced alongside each other with respect to each other’s religion.

What is the culture like? Are there any local customs and etiquette that I need to follow?

The Fijian culture is amongst the most laid back and happiest in the world! Outside hotel’s and resort’s, people dress modestly, even more so when visiting a Fijian village.  It’s best to visit one with a tour guide as there are many traditional protocols to be observed. In some areas, wearing a hat can be considered insulting to the chief and it’s also offensive to touch someone’s head or to wear shoes when visiting someone’s house. It is polite to take a gift on your village tours. This can be something inexpensive—it may be as simple as crayons, colouring books or a ball for the children, kava for the adults or some second-hand clothes!

Is there any health advice or vaccine requirements I need to know for Fiji?

Fiji is free from malaria, yellow fever and major tropical diseases. Inoculations are required if you are travelling from an infected area.

There is a risk of contracting mosquito-borne illnesses such as dengue, which does not have a vaccine. Best to avoid being bitten by mosquitoes by protecting yourself with insect repellent, wearing clothing that covers arms and legs, and staying in accommodation that has working doors and window screens.

There is an increased risk of contracting hepatitis A and typhoid in Fiji, both of which can be contracted through contaminated food or water.

All travellers should be up to date with their routine vaccinations before heading off to Fiji. These include vaccines for measles, mumps, rubella, diphtheria, tetanus, whooping cough, chicken pox, polio and influenza. Please note this is not mandatory to travel.

Most towns have a medical system in place with government and privately-run hospitals, clinics, surgical centres, dental service and pharmacies.

It is advised to put together a travel kit with medication for pain, diarrhoeal medicine, oral rehydration salts, antiseptic lotion or ointment, adhesive bandages and other wound dressings, insect repellent, sunscreen, latex gloves, thermometer, motion sickness medicine, water purification tablets and compression stockings.

Is it safe to drink the tap water?

The tap water is Fiji is not necessarily safe to drink. Drink bottled or filtered water only and check the plastic seal on bottled water is intact. Avoid adding ice to your drinks, and check that salad and fruit have been washed with filtered water prior to consumption.

What is the electricity, voltage and power plugs?

The local electric current is 240 volts AC 50Hz. Fiji’s three-pin power outlets are identical to Australia and New Zealand. Most leading hotels and resorts have universal outlets for 240v or 110v shavers, hair dryers and other electrical appliances.

Multi-purpose adapters and/or voltage converters can be purchased at some major department or hardware stores but if you are travelling to a remote area, it is probably wise to bring one with you.

What is the internet coverage like, and can I connect to Wifi and use my phone?

Fiji is a little behind, when it comes to internet options. It’s only in the last couple of years that it has become more affordable, reliable, and with faster speeds. Even so, you will find service to be patchy or even non-existent in the more remote areas. However, most of the main tourism hubs and resorts have high speed internet, with wi-fi becoming more common. Not many are free and if they are, you can bet they will be super slow. You’ll find the service excellent out in the Mamanuca and most of the Yasawa Islands.

There are two main providers for mobile coverage in Fiji. Vodafone and Digicel. Both provide 4G, which is what you need to connect your laptop/ipad to the internet. Both have an office at the airport, so you can get yourself a sim card and/or USB Flash net and be setup as soon as you arrive in the country. Free Wi-Fi is available for 30mins at the Nadi Airport arrivals concourse and most major hotels also offer Wi-Fi.  But you can also pick up a temporary local sim card from any of their outlets at the airport or in major urban areas.

What is the currency in Fiji?

The Fijian dollar is the basic unit of currency with denominations of $5, $10, $20, $50 and $100. Coins are 5c, 10c, 20c, 50c, $1 and $2. There is a 24-hour currency exchange service at the arrival’s concourse at Nadi Airport and in major towns.

Banks are open 9:00am to 4:00pm, Monday – Friday and 9:00am to 1:00pm on Saturdays at selected areas. ATMs are located around the country and at larger resorts and hotels.

Do they have ATM’s and can I use my credit card?

ATMs in Fiji can be found throughout the country within the cities, towns, business districts, the airports and at some of the big resorts. Australian banks that operate ATMs in Fiji include ANZ and Westpac. If you plan on withdrawing money or using your credit card while travelling, don’t forget to notify your bank before you go for security purposes and you will be charged a conversion fee. If you are travelling to remote islands, remember to take out cash just in case.

Restaurants, shops, midrange to top-end hotels, car-rental agencies and tour and travel agents will usually accept major credit cards. Visa, Amex and MasterCard are widely used.Some resorts charge an additional 5% for payment by credit card. Cash advances are available through credit cards at most banks in larger towns.

Is it safe to travel to Fiji?

Fiji is generally a safe place to travel. However, visitors to Fiji may fall victim to petty crimes such as theft or ATM skimming. Avoid walking alone at night in urban areas, particularly downtown Suva, lock your car if you have one and keep expensive valuables out of sight.

Is Fiji expensive?

As with so many places in the world, how much it costs to visit Fiji depends a lot on what kind of vacation you are planning. You could easily spend a fortune staying at some of the greatest luxury resorts in the world, or you could go the backpacker budget route and spend very little.

Eating economically in Fiji can be very tricky. If you are staying at an island resort you will probably have no choice but to eat at the resort restaurant. The resorts are so isolated that there simply won’t be any other options nearby. Many resorts include meal plans, which can be more economical than dining ala carte.

If you are staying on the main island, you may have more option to go off the hotel grounds in search of food. Local restaurants in Fiji can be quite cheap, especially if you opt for roadside stands serving local dishes. Restaurant buffets are another way to fill up on a variety of foods for a flat price.

While Fiji is not the cheapest island holiday destination, it’s certainly not inhibitive. Australian travellers can expect prices to compare to home. Fiji will never be a budget destination like Bali and Thailand, but there is a lot you can do to make a trip to Fiji more affordable.

One of the most affordable ways to visit Fiji is to book a package deal, this can save a lot of money by bundling airfare, accommodation, transfers, meals and activities. Staying longer can be more cost effective, resorts offer specials and discounts if you stay a certain number of days.

Are there any restrictions on buying alcohol in Fiji?

Fiji’s legal drinking age is 18 years old, which includes being able to buy alcohol. Many people recommend purchasing alcohol in Duty Free upon landing as prices fluctuate across the islands.

Can I bring my drone to Fiji?

Professional drones must be pre-registered with the Civil Aviation Authority of Fiji (CAAF).   They’re restricted within 5km of an aerodrome and it is recommended to let the property you’re staying at know before using one.

Is tipping expected in Fiji?

Tipping is not expected or encouraged in Fiji. Feel free to reward someone for outstanding service and it will be genuinely appreciated.

What is the shopping like in Fiji?

Fiji is not known for it’s cheaper shopping like Bali and Thailand. It has a strong handicraft market and souvenir trade. From boutique stores and markets, supermarkets and duty-free, visitors should find some shopping to suit.

With a few exceptions, most retail shops are closed on Sundays and public holidays. Haggling is not considered polite in in Fijian culture and most major stores display fixed prices.

Does Fiji have a quarantine procedure on arrival?

Islands are vulnerable to the introduction of foreign pests and diseases.  To protect the natural environment, Fiji prohibits the importation of vegetable matter, seeds, or any animal product without a permit from the Ministry of Agriculture, Fisheries and Forests.

What is the VAT refund scheme?

Have refund forms completed by the retailer, with receipts attached. For more information about the VAT refund scheme, click here.

What are the customs, duty, and duty-free concessions?

You are entitled to the following duty and VAT free concessions:

– Dutiable goods accompanying passengers (other than alcohol and tobacco products) not exceeding F$1,000.00 in value.
– Personal goods and not intended as gifts or for sale – personal effects, household effects for returning residents or intending residents, articles taken out of Fiji on departure on which duty and tax have been paid.
Adult passengers may bring the following goods duty and VAT free, provided they are for personal use.

– Cigarettes, not exceeding 200 sticks or
– Cigars, not exceeding 200 grams net weight or
-Tobacco not exceeding 200 grams net weight or
– Any combination of (1) to (3) above, provided the total net weight does not exceed 250 grams
– Spirituous liquors not exceeding 2.25 litres or
– Wines, not exceeding 4.5 litres or
– Beer, not exceeding 4.5 litres or
– Any combination of the goods in paragraph (5) to (7) above, provided that the combination does not exceed the equivalent quantity under any one paragraph
– Other dutiable goods, not exceeding F$1,000.00 in value.

What are the current Fiji taxes?

A 9% Government Value Added Tax (VAT) is applicable to all goods and services in Fiji. Visitors staying in hotels and resorts are subject to 6% Service Turnover Tax (STT) and Environment & Climate Adaptation Levy of 10%.

You can claim a Tourism VAT refund at the airport and be sure to have your original purchase receipt.

Is Fiji a good destination for children?

Fiji is a perfect international holiday for the family, situated just a few hours from Australia’s east coast. Fiji is filled with plenty of resorts and hotels that have tailored kids’ clubs and family friendly activities. Fijian culture love children and locals are often excited to welcome your children to the country. Fijian women have a warm and friendly nature and most kids feel comfortable almost instantly in their presence.



My Fiji Exclusive Experiences

Discover the My Fiji difference with access to exclusive inclusions like Airport Fast Track, My Fiji Island, and Malamala Beach Club Experience.

View My Fiji Hot Deals

There’s no better way to experience Fiji than with a My Fiji hot deal! Say Bula to flights, transfers, accommodation and more! We offer a range of bonus value inclusions and can guarantee an enhanced family holiday or unique romantic retreat. Whatever’s drawing you to the tropical islands of Fiji, get there in style with a holiday from My Fiji!